Privacy Policy

Balaji World Trade LLP ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or communicate with us regarding handmade carpets and rugs export enquiries.

Our website is designed to showcase handmade rugs and carpets, generate export enquiries, share catalogues, and communicate with international buyers.. By using this website or submitting an enquiry, you agree to the practices described in this policy.

We may collect the following types of information:

• Name
• Email address
• Phone number
• Company information
• Country or location
• Enquiry details and product preferences
• Website analytics data
• Device and browser information

We use collected information to:

• Respond to product and export enquiries
• Share product catalogues, specifications, and pricing information
• Process export-related communications and documentation
• Improve website performance and user experience
• Provide customer support before and after order placement
• Send marketing communications where permitted and with your consent (optional)

Our website may use cookies and analytics tools to understand visitor behaviour, measure performance, and improve the browsing experience. Cookies are small data files stored on your device that help us remember preferences and analyse traffic patterns.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information with trusted parties when necessary, including:

• Logistics and freight partners
• Shipping and courier providers
• Technology and service providers supporting our operations
• Government or regulatory authorities when legally required

All such parties are expected to handle information responsibly and only for legitimate business purposes.

We implement reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.

Our website serves international buyers and visitors from multiple countries. If you access our website from outside India, please note that your information may be transferred to, stored in, and processed in India, where our business operations are based.

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details provided below. We will respond within a reasonable timeframe.

For privacy-related questions, requests, or concerns, please contact: